{"id":3,"date":"2026-03-16T18:03:57","date_gmt":"2026-03-16T18:03:57","guid":{"rendered":"https:\/\/zotz.mx\/?page_id=3"},"modified":"2026-04-24T05:11:09","modified_gmt":"2026-04-24T05:11:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/zotz.mx\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wp-block-cover alignfull\" style=\"margin-top:-130px;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-raft-fg-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"alignnormal\"><div id=\"metaslider-id-940\" style=\"width: 100%;\" class=\"ml-slider-3-108-0 metaslider metaslider-flex metaslider-940 ml-slider ms-theme-bitono nav-hidden\" role=\"region\" aria-label=\"zt-privacy\" data-height=\"450\" data-width=\"1280\">\n    <div id=\"metaslider_container_940\">\n        <div id=\"metaslider_940\">\n            <ul aria-live='off' class='slides'>\n                <li style=\"display: block; width: 100%;\" class=\"slide-941 ms-image\" aria-roledescription=\"slide\" data-date=\"2026-04-24 05:08:47\" data-filename=\"zt-privacy-1033x363.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/zotz.mx\/wp-content\/uploads\/2026\/04\/zt-privacy-1033x363.jpg\" height=\"450\" width=\"1280\" alt=\"\" class=\"slider-940 slide-941 msDefaultImage\" title=\"zt-privacy\" \/><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-942 ms-image\" aria-roledescription=\"slide\" data-date=\"2026-04-24 05:08:47\" data-filename=\"zt-privacy-b-1034x363.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/zotz.mx\/wp-content\/uploads\/2026\/04\/zt-privacy-b-1034x363.jpg\" height=\"450\" width=\"1280\" alt=\"\" class=\"slider-940 slide-942 msDefaultImage\" title=\"zt-privacy-b\" \/><\/li>\n                <li style=\"display: none; width: 100%;\" class=\"slide-943 ms-image\" aria-roledescription=\"slide\" data-date=\"2026-04-24 05:08:47\" data-filename=\"zt-privacy-c-1017x357.jpg\" data-slide-type=\"image\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/zotz.mx\/wp-content\/uploads\/2026\/04\/zt-privacy-c-1017x357.jpg\" height=\"450\" width=\"1280\" alt=\"\" class=\"slider-940 slide-943 msDefaultImage\" title=\"zt-privacy-c\" \/><\/li>\n            <\/ul>\n        <\/div>\n        \n    <\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-8654b5ce wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\">Policies of Dive Rite Mexico and Zotz Local Diving Experts<\/h2>\n\n\n\n<p>Thank you for your interest in the services of Zotz Local Diving Experts \/ Dive Rite Mexico (ZOTZ SCUBA S.C. \/ V\u00c1MONOS MOJANDO S.A. DE C.V.). It is essential that you carefully read our policies and terms before making a reservation.<\/p>\n\n\n\n<p><strong>1. Reservations and Payments<\/strong><\/p>\n\n\n\n<p>\u2022 All reservation requests will be answered within a maximum of 48 hours of receipt.<\/p>\n\n\n\n<p>\u2022 Once the request has been received, a confirmation of receipt will be sent to the customer.<\/p>\n\n\n\n<p>\u2022 All reservations must be made in advance of the customer&#8217;s arrival.<\/p>\n\n\n\n<p>\u2022 We accept payments by credit and debit cards. If you do not have a card, payment can be made by bank transfer, with the customer bearing the costs. To do so, please request our bank details by email.<\/p>\n\n\n\n<p>\u2022 Payment can also be made via a direct link, charged to a debit or credit card, from the comfort of your home.<\/p>\n\n\n\n<p>\u2022 Before making any charges, the availability of the requested services will be verified. Once availability has been confirmed, confirmation will be sent electronically within a maximum of 48 hours.<\/p>\n\n\n\n<p>\u2022 Charges to credit or debit cards will only be processed with the customer&#8217;s express authorization.<\/p>\n\n\n\n<p>\u2022 After payment confirmation, a voucher for the contracted services will be sent.<\/p>\n\n\n\n<p>\u2022 Reservations are subject to availability and are not guaranteed until the deposit or full payment has been received.<\/p>\n\n\n\n<p>\u2022 Prices are listed in US dollars (USD) and must be paid in that currency or, where applicable, at the current exchange rate.<\/p>\n\n\n\n<p>\u2022 Prices are per person and include only the services specified in the description.<\/p>\n\n\n\n<p>\u2022 The date, time, and location for services will be indicated on the reservation voucher.<\/p>\n\n\n\n<p><strong>2. Cancellations and Modifications<\/strong><\/p>\n\n\n\n<p>\u2022 All requests for cancellation or modification must be made in writing, via email, with sufficient advance notice.<\/p>\n\n\n\n<p>\u2022 There will be no refund for services not used voluntarily. Cancellations made on the day of service will not be eligible for rescheduling.<\/p>\n\n\n\n<p>\u2022 Cancellations for medical reasons within 10 days prior to the service must be supported by a medical certificate. In these cases, you may choose between a refund or rescheduling the service.<\/p>\n\n\n\n<p>\u2022 No compensation will be given for services not provided due to unforeseeable circumstances or force majeure (wars, riots, strikes, natural disasters, terrorist acts, adverse weather conditions, or other situations beyond our control).<\/p>\n\n\n\n<p>\u2022 We cannot guarantee sightings of flora, fauna, or any natural attractions, nor specific weather conditions. These aspects shall not be grounds for complaints or refund requests.<\/p>\n\n\n\n<p>\u2022 Luggage, diving equipment, and personal belongings are the sole responsibility of the customer. The company is not responsible for loss or damage.\u200b<\/p>\n\n\n\n<p>\u2022 Complaints made after the service has been enjoyed will not be subject to reimbursement.<\/p>\n\n\n\n<p>\u2022 It is the participant&#8217;s responsibility to ensure that they are in adequate physical condition and health for the activity. In case of omission, the participant assumes the risks and medical expenses incurred.<\/p>\n\n\n\n<p>\u2022 If the customer has any health conditions, physical limitations, or specific dietary requirements, they must inform us at the time of booking. Penalties may apply for changes or modifications requested to dates or itineraries that have already been confirmed.<\/p>\n\n\n\n<p>Cancellation policy for trips, services, or diving courses:<\/p>\n\n\n\n<p>\u2022 Reservations require a deposit specified for each service. Full payment must be settled before the service begins.<\/p>\n\n\n\n<p>\u2022 Deposits for diving services and courses are non-refundable. In cases of unforeseen medical conditions or emergencies, the activity may be rescheduled.<\/p>\n\n\n\n<p>\u2022 Cancellations made less than 24 hours prior to the first day of diving will be charged in full.<\/p>\n\n\n\n<p>\u2022 Trip cancellations (in writing only):<\/p>\n\n\n\n<p>or 100 days before departure: 20% of the total price.<\/p>\n\n\n\n<p>o Between 99 and 60 days prior to departure: 50% of the total price.<\/p>\n\n\n\n<p>or 59 days or less before departure: 100% of the total price.<\/p>\n\n\n\n<p>\u2022 Refunds will be made between 1 and 30 days after receiving the customer&#8217;s bank details, subject to bank charges and fees, which will be detailed on the refund receipt.<\/p>\n\n\n\n<p><strong>3. Acceptance of Risk and Release of Liability<\/strong><\/p>\n\n\n\n<p>The participant expressly acknowledges and accepts the risks inherent in the activities organized by ZOTZ SCUBA S.C. \/ V\u00c1MONOS MOJANDO S.A. DE C.V., releasing the company, its staff, and partners from any legal liability for damages, injuries, or death that may arise from participation in such activities. The participant declares that they are in adequate physical and mental condition, are not under the influence of alcohol or drugs, and have been duly informed of the associated risks.<\/p>\n\n\n\n<p><strong>4. Privacy Notice<\/strong><\/p>\n\n\n\n<p>Zotz Local Diving Experts \/ Dive Rite Mexico will not disclose its customers&#8217; personal information to third parties. Personal data will only be used to guarantee reservations and contracted services. Customers may exercise their ARCO rights (Access, Rectification, Cancellation, and Opposition) by sending a written request to <a href=\"http:\/\/info@diveritemexico.mx\">info@diveritemexico.mx<\/a>.&nbsp; For more information on the procedure and requirements, please consult our website or contact the personal data manager.\u200b<\/p>\n<\/div>\n\n\n\n<div style=\"height:156px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Policies of Dive Rite Mexico and Zotz Local Diving Experts Thank you for your interest in the services of Zotz Local Diving Experts \/ Dive Rite Mexico (ZOTZ SCUBA S.C. \/ V\u00c1MONOS MOJANDO S.A. DE C.V.). It is essential that you carefully read our policies and terms before making a reservation. 1. Reservations and Payments [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":930,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-plain","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":9,"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":946,"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/pages\/3\/revisions\/946"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/media\/930"}],"wp:attachment":[{"href":"https:\/\/zotz.mx\/es\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}